Help
Upcoming Events
Frequently Asked Questions
How do I find a library near me?
Visit our Branch Page and view the map for locations and directions.
What are the library's hours?
Visit the branch locations page for library locations, hours & contact information.
When is storytime?
See our storytimes listing page
How do I become a volunteer?
Visit our Volunteer page to download an application and find contact information each branch volunteer coordinator.
How do I join the Friends of the Library?
Contact the local Friends of the Library group.
How do I make a suggestion, report a problem, or give feedback?
You can complete a feedback form at any library branch. You can also reach us via chat, text, or email, or call one of the branches.
Library Card
How do I get a library card?
Borrowing Materials
How do I reserve an item?
Placing a Hold
Next to the format of the item you want to place a hold on, either in search results or on the individual item’s page, click the place hold button.
Digital Items can also have holds placed within Aspen Discovery in the same way.
View Your Holds
All of your holds, including digital items, can be found and managed within your account. Cancel, suspend, change your pickup location or view other items while you wait.
To learn more about searching the catalog and place your holds visit our Tutorial Videos.
How do I cancel my holds?
- Log in to your user account
- Click on “Titles on Hold” to display the items you have requested.
- Click “Cancel Hold” next to the title.
- A drop down menu will appear to confirm, click “Confirm Cancel Hold”.
- The status of the item(s) is now “cancelled”
To learn how to manage your holds in our catalog visit our Tutorial Videos.
How do I freeze (suspend) my holds?
- Once you are logged in, click your name to bring up your options menu.
- Click “Titles On Hold”.
- Find the item you would like to freeze and click “Freeze Hold”.
- Select the date for how long you would like the freeze to last.
- To unsuspend a freeze, click “Thaw Hold” to unfreeze the hold on title selected.
To learn more about how to manage your holds check out our Tutorial Videos.
What are the loan periods for items?
| New Books | 14 days |
| High Demand Books | 14 days |
| Other Books | 21 days |
| Audiobooks | 21 days |
| Music CDs | 21 days |
| Magazines and Comic Books | 7 days |
| New and High Demand Movies | 3 days |
| Feature Films and Nonfiction Films | 7 days |
OverDrive/Libby
|
14 days (up to 10 items at a time) |
Hoopla (Seven items per month)
|
21 days |
What are the library's fines and fees?
| Library Fines and Fees October 1, 2024 through September 30, 2025 | FY 2024-25 | ||||||||
| Overdue Fines: | |||||||||
| Books, Magazines, DVDs, BluRay, CDs, Audiobooks Per Day | $0.25 | ||||||||
| – Maximum overdue fine per item | $5.00 | ||||||||
| Reference Material / InterLibrary Loan Per Day | $1.00 | ||||||||
| Tablets/Hotspots Per Day | $1.00 | ||||||||
| Library of Things item Per Day | $1.00 | ||||||||
| – Maximum overdue fine per item | $10.00 | ||||||||
| Lost Items: | |||||||||
| Currently in Print: | |||||||||
| – Books, Magazines, DVDs, BluRay, CDs, Audiobooks | Cost of Item | ||||||||
| – Replacement of Audio CD of a multi-CD title | (per CD) $10.00 | ||||||||
| No Longer in Print or Available: | |||||||||
| – Books, Magazines, DVDs, BluRay, CDs, Audiobooks | Current Market Value | ||||||||
| Other Items Including but not Limited to, Enchroma glasses, telescopes, binoculars, NASA packs, Adventure Packs. | Cost of item | ||||||||
| Mifi/Hotspots | $100.00 | ||||||||
| Hotspot adapter plug | $10.00 | ||||||||
| Hotspot charging cable | $10.00 | ||||||||
| iPads | $450.00 | ||||||||
| iPad Protective Case | $25.00 | ||||||||
| iPad Charger | $35.00 | ||||||||
| Library Cards: | |||||||||
| – Nonresident – Annual (except FL residents of reciprocal counties) | $50.00 | ||||||||
| – Nonresident – 3 months (except FL residents of reciprocal counties) | $15.00 | ||||||||
| – Nonresident – 30 days (except FL residents of reciprocal counties) | $7.00 | ||||||||
| – Replacement of lost library card (per card) | $1.00 | ||||||||
| Other Fee or Charges: | |||||||||
| Printing (photocopy or computer): | |||||||||
| – Black & White | $0.20 | ||||||||
| – Color | $0.50 | ||||||||
| Laminating: | |||||||||
| – 8.5 x 11 or smaller | $1.00 | ||||||||
| – Larger than 8.5 x 11 | $1.00 per cubic foot | ||||||||
| Failure to Pick Up Inter-Library Loan Materials | $3.00 | ||||||||
| Out-of-Network Inter-Library Loan Requests (per title requested) | $5.00 | ||||||||
| Notary Services (per document) | $5.00 | ||||||||
| Telefacsimile (Fax) Requests: | |||||||||
| – Receive Faxes (per document) | $2.00 | ||||||||
| – Send Faxes (per document) | $4.00 | ||||||||
eContent
How do I download an OverDrive eBook to my device?
Visit Getting Started for step-by-step instructions. You can also visit the eBook Help page.
How do I use OverDrive/Libby to download digital magazines?
Visit Getting Started for step-by-step instructions. You can also visit the Libby Help page.
How do I read the digital edition of The New York Times?
Visit our The New York Times information page for access instructions.
General
How do I subscribe to the library's email newsletter?
Don’t miss out on SJCPLS news! Visit our e-newsletter sign-up page to subscribe.
What is the library's Internet Use Policy?
The library’s internet use policy can be found on our Internet Use Policy page.
What services do you provide for homebound readers?
Books-by-Mail, a free service available to all St. Johns County residents, provides home delivery of materials to program participants. This program is managed by our Southeast Branch library staff. Learn more on our Books-by-Mail page.
Do you have wireless Internet access?
Yes, all St. Johns County Public Library locations provide free Wifi.
How do I register to vote?
When applying for a library card, you may also complete your voter registration at the library. You also have the option to register to vote online.
How do I apply for a job at the library?
Current library openings are posted on the St. Johns County Government Employment Opportunities page.
How do I make a public records request?
Government records may be seen and copied from a records custodian at the County Administration building, via specific County Departments responsible for their own records, from records custodians at Elected Officials Offices and at other levels of government such as state agencies, local, county and state authorities. Visit the page below for more information or to submit a request.